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Story

Global Microsoft outage: company says services are returning to normal

Original in Portuguese: Falha global na Microsoft: empresa garante que serviços estão a entrar na normalidade

Told by 6 newspapers in 2 countries, between 20:00 and 14:00 on 12 November 2026.

In this story
AI-generated illustration, with the label burned into the image: the corner of a glass office building with the four-square logo and the word «Microsoft» on its façade, under a blue sky with clouds. It is not a photograph.AI-generated illustration
AI-generated illustration · not a photograph: the building was recreated by AI from reference photos and is not an actual Microsoft office · Image credits

The headline in each newspaper

In short

Microsoft is facing a service outage that has lasted more than 12 hours, according to Expresso and Metrópoles.12 The company rules out a cyberattack as the cause but admits difficulties resolving the problems, according to Expresso and Diário de Notícias.34 Gazeta do Povo reports that the failure caused service interruptions in several countries.5

AIMade at 09:06, only from the headlines. Each number links to the source headline. Written when the story had 4 newspapers; it is redone when new newspapers join. How it is made

Compare the papers

What newspapers from several countries agree on, where the accounts differ and who is involved, so each reader can draw their own conclusions.

Common ground

  • Microsoft services were down for more than 12 hours, according to Expresso, Gazeta do Povo and Metrópoles.1233 newspapers from 2 countries

Where accounts differ

  • Gazeta do Povo says the outage interrupted services in several countries; Expresso and Metrópoles do not mention the geographic extent.2
  • Expresso says Microsoft admits difficulties in resolving the problems; Metrópoles says the company is still trying to stabilise the services.13

Who is involved

  • Microsoft rules out a cyberattack and admits difficulties in resolving the problem, according to Expresso and Diário de Notícias.14

AIMade at 09:06 from 4 headlines from 2 countries. Each number links to the source. Rules

The headlines, side by side

Each headline is the original, as the newspaper published it, in the order it arrived. The selection follows the public grouping rule, with no AI.

Highlighted words are used only by that newspaper, among the headlines in the same language. They show what each one chose to stress.

  • Expresso · Portugal · 20:25Falha global na Microsoft: empresa garante que serviços estão a entrar na normalidadeRead at the newspaper ↗
  • Folha de S.Paulo · Brazil · 21:10Queda de serviços da Microsoft é motivo de celebração global nas redesRead at the newspaper ↗
  • Gazeta do Povo · Brazil · 21:00Falha em servidores da Microsoft provoca interrupção de serviços em vários paísesRead at the newspaper ↗
  • Diário de Notícias · Portugal · 08:15Microsoft afasta ciberataque como causa da falha global de serviçosRead at the newspaper ↗
  • Público · Portugal · 12:15O que sabemos sobre a falha nos serviços da Microsoft que está a afectar milhões de utilizadoresRead at the newspaper ↗
  • RTP · Portugal · 14:30CIP alerta para perturbações nas empresas devido a falha nos serviços da MicrosoftRead at the newspaper ↗

Words in common

  • servicos
  • falha
  • microsoft
  • global