Story

Global outage hits Microsoft's Outlook

Told by 58 newspapers in 30 countries, between 16:00 and 09:00 on 12 November 2026.

In this story

**AI-generated illustration** · not a photograph: the building was recreated by AI from reference photos and is not an actual Microsoft office · Image credits

The headline in each newspaper

Compare the papers

What newspapers from several countries agree on, where the accounts differ and who is involved, so each reader can draw their own conclusions.

Common ground

A global failure affected Microsoft services, including Outlook, Teams and Copilot, with users in several countries reporting problems.1 2 3 +36 newspapers from 4 countries
Microsoft says the incident was not caused by a cyberattack.7 82 newspapers from 2 countries
Microsoft apologises for the outage and says services are being gradually restored.8 9 10 +25 newspapers from 5 countries

Where accounts differ

On duration: Público reports millions of users affected, while Agência Brasil and others do not quantify; CBC News mentions a second day of outage and The Indian Express a 20-hour outage.3 13 14
On cause: TASS says the outage was not caused by a cyberattack, while Premium Times attributes it to a Microsoft network upgrade.7 15
On recovery status: The Japan Times says the recovery timeline is uncertain, while ABC News reports a «broad recovery» of services.16 9

Who is involved

Microsoft, through a vice president and the company itself, comments on the cause and recovery of the outage.7 2 8
The CIP warns of disruptions to businesses due to the Microsoft services outage.17 18

Background

2026Wikipedia describes a global Microsoft outage from 12 to 14 November 2026, with users in more than 70 countries reporting problems with Microsoft 365, Outlook, Teams and Copilot.W
Microsoft 365, formerly called Office 365, is a family of productivity software and cloud services that includes Outlook, OneDrive and Teams.W

AIMade at 09:16 from 30 headlines from 21 countries; the background, from Wikipedia (CC BY-SA). Each number links to the source. Rules

The headlines, side by side

Each headline is the original, as the newspaper published it, in the order it arrived. The selection follows the public grouping rule, with no AI.

Highlighted words are used only by that newspaper, among the headlines in the same language. They show what each one chose to stress.

Le Monde · France · 16:20Ce que l’on sait de la panne d’Outlook et de Microsoft 365Read at the newspaper ↗
RNZ · New Zealand · 18:55Global outage hits Microsoft's OutlookRead at the newspaper ↗
Geo News · Pakistan · 18:55Why is Outlook down? Everything to know about Microsoft 365 outageRead at the newspaper ↗
Observador · Portugal · 19:55Falha na Microsoft afeta Outlook, Teams e CopilotRead at the newspaper ↗
La Nación · Argentina · 19:16Reportan fallas en el servicio Microsoft 365 a nivel mundialRead at the newspaper ↗
ABC News · United States · 19:20Outlook outage: Microsoft reports 'issues' with Teams and emailRead at the newspaper ↗
Diário de Notícias · Portugal · 19:35Falha global na Microsoft afeta correio eletrónico, Teams e Copilot antes do início da recuperação gradualRead at the newspaper ↗
Expresso · Portugal · 20:25Falha global na Microsoft: empresa garante que serviços estão a entrar na normalidadeRead at the newspaper ↗
El Universal · Mexico · 20:20Microsoft Outlook sufre una caída; ¿qué se sabe hasta el momento?Read at the newspaper ↗
El Comercio · Peru · 20:45Caída de Microsoft hoy, 12 de noviembre: Outlook, Teams y 365 presentan fallas a nivel mundial, ¿cuándo vuelven?Read at the newspaper ↗
Metrópoles · Brazil · 20:45Outlook e Teams: Microsoft tem falha global e serviços sofrem instabilidadeRead at the newspaper ↗
The Sydney Morning Herald · Australia · 20:50Microsoft hit by widespread outageRead at the newspaper ↗
The Hindu · India · 21:06Widespread outage hits Microsoft appsRead at the newspaper ↗
Folha de S.Paulo · Brazil · 21:10Queda de serviços da Microsoft é motivo de celebração global nas redesRead at the newspaper ↗
Gazeta do Povo · Brazil · 21:00Falha em servidores da Microsoft provoca interrupção de serviços em vários paísesRead at the newspaper ↗
Al Jazeera (state media) · Qatar · 21:15Microsoft outage hits tens of thousands of usersRead at the newspaper ↗
The Guardian · United Kingdom · 21:25Global Microsoft outage affecting Outlook and Teams users, with company ‘restarting’ serversRead at the newspaper ↗
Guardian Australia · Australia · 21:00Microsoft ‘restarting’ as outage impacts global users, with Outlook and Teams affectedRead at the newspaper ↗
CBC News · Canada · 22:30Widespread outages reported across Microsoft appsRead at the newspaper ↗
The New York Times · United States · 23:55Outlook, Teams and More Microsoft Programs Disrupted by OutageRead at the newspaper ↗
La Tercera · Chile · 23:00Microsoft 365 sigue con fallas: Teams, Outlook y Copilot afectadosRead at the newspaper ↗
NPR · United States · 01:30Is Outlook down? Widespread outage hits Microsoft email and other appsRead at the newspaper ↗
MyJoyOnline · Ghana · 02:45Microsoft struggling to restore service as global outage affects Outlook and TeamsRead at the newspaper ↗
Bangkok Post · Thailand · 03:06Global outage hits Microsoft OutlookRead at the newspaper ↗
Sky News · United Kingdom · 04:55Microsoft suffers global outage - as fix not going 'as expected'Read at the newspaper ↗
The Indian Express · India · 04:15Outlook, Teams, Copilot hit globally; Microsoft says attempts to fix not going ‘as expected’Read at the newspaper ↗
Khaosod English · Thailand · 04:10Is Outlook down? Widespread outage hits Microsoft email and other appsRead at the newspaper ↗
Dawn · Pakistan · 05:15Microsoft outage drags on for hours, disrupting Outlook, Teams for businesses and governmentsRead at the newspaper ↗
Capital FM · Kenya · 05:30Microsoft says attempts to fix global outage not going ‘as expected’Read at the newspaper ↗
Ukrainska Pravda · Ukraine · 05:45У роботі Outlook, Teams та інших сервісів Microsoft стався масштабний глобальний збійRead at the newspaper ↗
TASS (state media) · Russia · 06:45Microsoft outage affects 74 countries, territories — DowndetectorRead at the newspaper ↗
Clarín · Argentina · 06:55Microsoft sufre dificultades para solucionar la caída global de OutlookRead at the newspaper ↗
ABC News · Australia · 06:50How the Microsoft outage is affecting AustraliansRead at the newspaper ↗
Jornal de Notícias · Portugal · 07:05Falha global afeta Outlook e Teams: Microsoft diz que medidas não estão a funcionar "como esperado"Read at the newspaper ↗
The Wire · India · 07:50Is Outlook Down? Widespread Outage Hits Microsoft Email and Other AppsRead at the newspaper ↗
El Mundo · Spain · 07:25Microsoft sufre una caída mundial: Outlook, Teams y Copilot llevan más de 12 horas sin funcionar. ¿Qué puedo hacer?Read at the newspaper ↗
ABC · Spain · 07:45Outlook sufre una caída global de sus servicios que Microsoft no consigue solventarRead at the newspaper ↗
BBC News · United Kingdom · 07:50What happened overnight with the Microsoft global outageRead at the newspaper ↗
Punch · Nigeria · 08:05Microsoft battling to restore Outlook after global outageRead at the newspaper ↗
Mainichi · Japan · 09:25Microsoft outage hits companies and governments worldwide as it struggles to restore servicesRead at the newspaper ↗
The National (state media) · United Arab Emirates · 09:25Microsoft outage to have 'cascading impact' on businessesRead at the newspaper ↗
The Times of Israel · Israel · 09:15Microsoft outage hits companies, governments worldwide as it struggles to fix issueRead at the newspaper ↗
ANSA · Italy · 09:40Microsoft, 'non a conoscenza di attività malevola' su interruzione OutlookRead at the newspaper ↗
Channels TV · Nigeria · 10:00Microsoft Battling To Fix Global Outlook OutageRead at the newspaper ↗
CBS News · United States · 10:20Microsoft battling major worldwide outageRead at the newspaper ↗
Agência Brasil · Brazil · 11:20Outlook, Teams e Copilot, da Microsoft, ainda estão fora do arRead at the newspaper ↗
Frankfurter Allgemeine · Germany · 11:55Outlook und Teams: Was Sie über den Microsoft-Ausfall wissen müssenRead at the newspaper ↗
Tages-Anzeiger · Switzerland · 11:40Ausfall bei Outlook und Teams: Diese Panne kommt für Microsoft zur UnzeitRead at the newspaper ↗
The Globe and Mail · Canada · 11:20Microsoft outage hits companies and governments worldwideRead at the newspaper ↗
Público · Portugal · 12:15O que sabemos sobre a falha nos serviços da Microsoft que está a afectar milhões de utilizadoresRead at the newspaper ↗
Süddeutsche Zeitung · Germany · 12:25Microsoft 365: „Und die halbe Weltverwaltung stand zwölf Stunden still“Read at the newspaper ↗
RTP · Portugal · 14:30CIP alerta para perturbações nas empresas devido a falha nos serviços da MicrosoftRead at the newspaper ↗
Cumhuriyet · Türkiye · 14:25Microsoft Outlook çöktü mü? Teams neden çalışmıyor? 13 Kasım 2016 Microsoft 365 neden açılmıyor?Read at the newspaper ↗
Poder360 · Brazil · 19:35Microsoft diz que Outlook e Teams estão sendo “gradualmente restaurados”Read at the newspaper ↗
The Japan Times · Japan · 00:35Microsoft Outlook and Teams outage eases after over a day but recovery timeline uncertainRead at the newspaper ↗
Rappler · Philippines · 07:50Microsoft restores service to Outlook and Teams after global outageRead at the newspaper ↗
Premium Times · Nigeria · 07:50Global outage: Microsoft blames network upgradeRead at the newspaper ↗
The Express Tribune · Pakistan · 09:35Microsoft restores service to Outlook and Teams after global outageRead at the newspaper ↗

Words in common

microsoft
outlook
outage
teams